Get in Touch
Questions before you book? Or just not sure where to start? We're happy to help.
Our wonderful admin can help you figure out which clinician might be the right fit, whether your care plan or funding pathway is accepted, what to expect from your first appointment, and anything else that’s giving you pause.
Contact Details
Phone: (03) 9087 8379
Fax (referrals only): (03) 9445 9261
Email: [email protected]
Postal Address:
Suite 101, Level 1,
134–136 Cambridge Street
Collingwood VIC 3066
Where to find us
Suite 101, Level 1,
134–136 Cambridge Street
Collingwood VIC 3066
We’re located in the Exhale Consulting Suites situated in Carringbush Business Centre, Collingwood—opposite Smith & Deli, between Smith Street and Johnston Street. (There’s amazing food and coffee in every direction.) Come take a tour!
Accessibility
- Wheelchair-accessible parking directly out front, approximately 100m from the ground-floor entrance.
- Our office is lift-accessible from the automatic ground-floor entrance.
- Our floor has male, female, and gender-neutral accessible toilets.
- Assistance and guide dogs are welcome.
Getting here
Tram
17-Charles St/Smith St (Fitzroy) 175 m
16-Peel St/Smith St (Collingwood) 212 m
15-Gertrude St/Smith St (Fitzroy) 308 m
15-Smith St/Gertrude St (Fitzroy) 336 m
18-Hodgson St/Smith St (Fitzroy) 352 m
Train
Collingwood Station 658 m
North Richmond Station 901 m
Victoria Park Station 905 m
Parliament Station 1.3 km
West Richmond Station 1.3 km
Bus
Smith St/Victoria Pde (Collingwood) 474 m
Gipps St/Hoddle St (Abbotsford) 553 m
Wellington St/Johnston St (Collingwood) 568 m
Smith St/Johnston St (Collingwood) 591 m
Vere St/Hoddle St (Collingwood) 627 m
Parking
2-hour metered parking is available on Cambridge Street.
Frequently Asked Questions
Do I need a referral to make an appointment?
No, you’re welcome to book directly with any of our clinicians. However, if you’d like to access Medicare rebates, you’ll need a Mental Health Treatment Plan (MHTP), GP Chronic Condition Management Plan (GPCCMP), or Eating Disorder Management Plan (EDMP) arranged by your GP before your first appointment.
Can I claim a rebate through Medicare or private health insurance?
You may be eligible for a Medicare rebate with a current GP Chronic Condition Management Plan (GPCCMP), Mental Health Treatment Plan (MHP) or Eating Disorder Management Plan (EDMP). This will be determined by your regular GP. Medicare rebates vary per profession.
Please check with your private health insurance provider to see if your plan covers the relevant extras you wish to claim.
Do you offer telehealth appointments?
Yes. We offer telehealth appointments for most of our services, so you can access care from anywhere in Australia.
Do you work with NDIS participants?
Yes. We work with both plan-managed and self-managed NDIS participants.
I'm a GP or allied health professional. How do I refer a client?
You’re welcome to refer directly by contacting our admin team on [email protected].au or fax referrals directly to (03) 9445 9261.
I'm not sure which clinician or service is the right fit. Can you help?
Absolutely. If you’re unsure where to start, our Pre-Assessment Questionnaire helps us connect you with the right clinician.
Crisis Resources
If you are in crisis or need urgent mental health support, please contact:
- Immediate danger: 000
- Lifeline: 13 11 14
- Suicide Call Back Service: 1300 659 467
- 1800RESPECT – 1800 737 732 (national family/domestic violence support)
- Safe Steps Family Violence Response Centre – 1800 015 188 (Victoria, 24/7)